And the Award Goes To…

It’s that time again for us to announce and congratu­late the 2018 Sales Awards Winners! The Account Executives recognized this year for their individual efforts and achievements have each generated a great deal of business  for the company, logging appointments, sending mailings, making phone calls, stopping in for PR visits, in addition to all of the day-to-day basics that ultimately resulted in another very productive year.

The Outstanding Account Executive of the Year Award is the companies’ most prestigious award and is bestowed upon the Account Executive who demonstrates the most effort in a wide variety of categories. While Sales is obviously a criti­cal factor, the Outstanding Account Executive Award is based on more than just the sale. Not only are Sales numbers like most apps & most homes counted, but also a variety of other areas factor in which contribute to either the overall success of the rep, the department and/or the company in general. It includes objectively measured things (average # of homes per app, # of appointments, retention rate, etc) as well as those areas which are a bit more subjective to measure, including willingness to help out in someone else’s territory at a show or HBA event, help pick up the slack when reps are off, overall CRM usage, attitude, etc. The Outstanding Account Executive of the Year Award for 2018 encompasses all these many factors and more.

For the 3rd year in a row, we are excited to announce another first-time winner, Staci Cool, as our Outstanding Account Executive of the Year! Staci has been with us for just over 2 years but her impact on the company has been quick and substantive. From her accumulated knowledge of the home warranty industry, you would never guess she’s still a “youngster” with us. That knowledge, combined with her excellent customer service, makes her an invaluable asset to the many RWC members she has brought into our fold. Those frequent readers of this publication may also recognize her name as she is a regular contributor to the article library for our newsletters. Congratulations Staci!

Our success is nothing without our team and certainly no one person makes or breaks us but together we are a force to be reckoned with in the industry. Again, this year we were blessed that 7 different Account Executives worked their way into conten­tion for all of our companies’ top awards, making ours a truly a well-rounded and dedicated sales team.

Special recognition again goes out this year to Jody Lehman, who was promoted to the position of Assistant Sales Manager in the fall and that promotion was well-deserved! Jody has been with the company since November, 1991 beginning in the Enrollments Department but quickly learning that Sales was her true calling and moved over to us in August, 1992 and has been as happy as ‘a bug in a rug’ ever since. Jody was always the best resource a manager could hope to have and we decided to put her talents to better use by promoting her. Without her talented efforts, it would be much harder for any of us to be productive or successful. Congratulations Jody on a job well done.  You deserve all the accolades you get!

And kudos to the rest of our support staff, Agnes Brennan (Harrisburg), Susan Duncan (Houston) and our newest addition Ann Cooper (Key Estates) who are also vital to our team’s success, helping us help our builders and real estate professionals throughout the year. While the sales people in the field generally are the ones that gain the recognition, the people behind the scenes are extremely important to provide the support needed to get the job done. So my sincerest thanks go out to Agy, Susan and Ann for the work they do on our behalf.

Congratulations to Staci and to all 2018 Award Winners! We are pleased and proud to have these winners on board.

Outstanding Account Executive of the Year:

  1. Staci Cool
  2. John Felbaum
  3. Rich McPhee and Diana Gomez (tie)

Most Projected Homes to Warrant:                                        

  1. Tifanee McCall
  2. Freddy Pesqueira
  3. Staci Cool

Most Applications Received:                                                    

  1. Jana Watts
  2. Freddy Pesqueira
  3. Diana Gomez

Best Retention:                                                                           

  1. Tifanee McCall
  2. Diana Gomez
  3. Staci Cool

Largest Average Size New Builder:

  1. Staci Cool
  2. Tifanee McCall
  3. Freddy Pesqueira

Highest Approval Percentage:

  1. Jana Watts
  2. John Felbaum
  3. Freddy Pesqueira

Rookie of the Year:

  1. Diana Gomez

Congratulations to all!

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